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Social Maze

Messaging

iMessage integration

Talk to customers in Messages, with your own number

Get a dedicated US or UK iMessage number, reply to customers from the Social Inbox, and share opt-in links so they can message you first.

US & UK
Dedicated numbers
$200/mo
Per number, as an add-on
Growth+
Plans that include it

Secure connection

Account access is handled through platform-supported authorization flows where available.

Planning workflow

Plan iMessage content alongside your wider social calendar.

Performance context

Review iMessage performance beside the rest of your connected channels.

What you can do with iMessage

Manage your iMessage workflow from Social Maze without adding more tabs to your team process.

Dedicated Number

Order a US or UK number for your workspace and use it as your business line on iMessage.

Replies in the Social Inbox

Answer iMessage conversations from the same inbox as your comments, DMs and reviews.

Tracked Opt-in Links

Share a link that opens Messages with a note ready to send, tagged with the campaign or lead that brought each contact in.

Audience & Subscriptions

See everyone who has messaged you and respect opt-outs, so you only message people who want to hear from you.

Works on Any Phone

Opt-in links open Messages on Apple devices and offer a text message on Android.

Set Up in Minutes

Choose a number and region in Social Maze. Billing is added to your plan, with no separate contract.

Connect iMessage in a few steps

Keep setup straightforward: connect the account, confirm the workspace, then start planning content with the rest of your channels.

01

Open iMessage in Social Maze

Go to iMessage → Connect iMessage, available on Growth plans and above.

02

Choose a number

Pick the US or UK region, or an available number, and confirm the add-on.

03

Wait for activation

Your number shows as live once it is ready to send and receive.

04

Share an opt-in link

Create a link in Opt-in links and share it so customers can message you first.

Inside Social Maze

A focused workspace for publishing, approvals, and reporting.

Schedule content with platform context
Track replies and engagement from one inbox
Coordinate approvals before content goes live
Compare performance with other channels

Supported iMessage features

Dedicated US or UK number
Two-way conversations
Social Inbox replies
Tracked opt-in links
Audience list
Subscribe & opt-out management
Campaign attribution

Platform notes

Available on Growth plans and above, as a $200/month add-on per number.
Apple only lets a business message people who have written to it first, so conversations start from your opt-in links.

Common use cases

Customer Support

Give customers a familiar way to reach you and answer them from one inbox.

Lead Capture

Turn ads and posts into conversations with links that open Messages.

Repeat Customers

Stay in touch with people who opted in, and honour opt-outs automatically.

Connect all your platforms

Social Maze keeps your channel work together, so your team can plan and report from one place.

View all

Ready to connect iMessage?

Bring iMessage into your Social Maze workflow and manage it alongside the rest of your social operation.