Save operating time
Replace fragmented social tasks with a repeatable workflow your team can keep using.
Brand managers & PR teams who monitor brand reputation
Social Listening
Never miss a mention or a moment to connect
Monitor brand mentions, keywords, and competitor activity in real time. Respond faster, spot opportunities earlier, and protect your reputation.
<5min
Alert response time
100%
Mention coverage
3x
Faster crisis response
Reduce avoidable risk
Use clear ownership, approvals, and account organization to avoid publishing mistakes.
Make results visible
Turn social activity into performance context your team and stakeholders can understand.
What this fixes
The common friction points this Social Maze setup is designed to remove.
🙈
Missing brand mentions
People are talking about your brand and you don't even know it — missing opportunities to engage.
🔥
Reputation issues escalate fast
Without monitoring, a negative post can spiral before your team even sees it.
📉
Out of touch with trends
Competitors are riding trends early while you're still figuring out what's happening.
How Social Maze helps
A practical setup for the way this team or use case actually works.
Unified social inbox
Every comment, DM, and mention in one prioritised stream.
Keyword monitoring
Track branded keywords, hashtags, and competitor names 24/7.
Sentiment analysis
Automatic positive/negative/neutral tagging on every message.
Saved reply templates
Respond to common questions in two clicks with customisable templates.
Included in this setup
The core capabilities we recommend for social listening workflows.
Brand mention monitoring
Keyword & hashtag tracking
Competitor monitoring
Sentiment analysis
Real-time alerts
Trend discovery
Engagement from listening feed
Mention analytics & reports
Recommended plan
A starting point based on the account volume, collaboration needs, and reporting workflow this solution usually requires.
Growth
Compare pricing“We caught a PR crisis within 8 minutes of the first negative post going viral. Social Maze's listening alerts let us get ahead of it before it snowballed.”
RM
Rebecca Moss
PR Director, Momentum Brands
<5min Alert response time
Build the right Social Listening setup.
Tell us about your channels, team, approval needs, and reporting workflow. We will help map the cleanest Social Maze setup.